In the very first "1-on-1" episode, host Collin Graves discusses the importance of firing clients, when necessary, to actually help grow your business.
Most specifically, this episode covers the following points:
- Why firing clients is actually a good thing
- Identifying clients that need to be fired
- How to go about actually severing ties with a client
- Should you take customer back if they commit to changing?
Firing clients is one of the worst parts about being a business owner, but it's hugely important for your business success.